The Team


Andy Black

The TeamAndy has over 30 years of experience in the software and information services sector. From 1990, he worked for companies including Perfect Information, Excalibur Technologies, Business Objects, and Convera, selling enterprise software and services to create information and data products for clients that included Jane’s Information, Reuters and Associated Newspapers.

In 2005 he switched to marketing, PR, and communications and has since been Head of Digital for a leading PR consultancy, managed Honda’s social media monitoring, directed social media campaigns for Vodafone Business, and trained Vodafone Business’s PR, comms, sales and marketing teams in digital skills.

For the last seven years, Andy has run his digital consultancy Andy Black Associates helping UK SME’s with digital transformation and is an approved G-Cloud 12 supplier of cloud services to the UK government. In 2020 he founded ComSkills.

For the last eight years, Andy has worked and continues to work as a specialist contractor at the Foreign, Commonwealth and Development Office where he has trained several hundred diplomats, from all across the world, in digital communication skills. During this period he was also a lecturer at University College London (UCL) teaching on the Diplomacy and International Communications MA course.

Andy went to Emanuel School, where his contemporaries included Sir Tim Berners-Lee. He trained at the Bristol Old Vic Theatre School and worked for a few years, on and off (mainly off), as a professional actor. After working with Cannon and Ball in 1990, he “did a Fatima” and reskilled in tech – just as the World Wide Web became publicly available.

Andy is a reggae enthusiast and a grandad to two granddaughters.

Mark Millmore

The TeamMark is a Fellow of The Royal Society of Painters & Printmakers. (RE) and has over 30 years of experience in art, design, technology, e-commerce, and the web. Mark’s experience includes working in Silicon Valley as a Global Art Director designing digital UI/UX services for clients that included Warner Brothers and Lucas Arts.

Mark’s consultancy Eyelid Productions specialises in WordPress websites, hosting, website content design, SEO, e-commerce, e-learning, and mobile apps. Mark developed an award-winning low-cost, cloud service for UK local government currently used by over 200 UK government websites.

Mark has a BA in Fine Art from Falmouth University. He is also a published author, artist, illustrator, historian, Egyptologist, and ex-parish council chairman.

Mark currently serves as an elected Conservative Party councillor, helping local communities in Hereford and supporting the Rt Hon Jesse Norman MP’s work.

Caroline Black

Caroline BlackCaroline offers strategic communication consultancy in designing and delivering client-specific learning and development programs (face-to-face, live webinar & e-learning) to achieve required outcomes. She has a particular interest in presenting, speaking and influencing skills to improve individual and team performance.

Caroline is one of the UK’s most respected trainers and is highly regarded by her clients. She is accredited to use the Myers Briggs® Type Indicator and is a qualified coach and counsellor.

Caroline runs her own consultancy practice, Caroline Black & Associates, and is a Fellow of the Chartered Institute of Public Relations (CIPR). She is a highly experienced communications specialist who started her career in advertising with Publicis. She subsequently moved into PR consultancy, culminating in being appointed a board director at the leading UK PR consultancy, Grayling.

Caroline has a BA in English from London University. She is a CIPR trainer, lecturer, and moderator of the CIPR’s Advanced Certificate in Public Relations course. Caroline is also the author of the PR industry textbook The Public Relations Practitioner’s Desktop Guide.

Caroline is also a Humanist celebrant.

Dr Oliver Marsh

comskills teamDr Oliver Marsh is a former government official (No.10 Downing Street, Cabinet Office) and the founder of the Data Skills Consultancy.  As one of the founders of the Rapid Response Unit in No.10 Downing Street, he provided analytical input for a range of government departments and situations.

He was the first Teaching Fellow for the UK Government’s ‘Accelerate’ program, tasked with creating and delivering a range of data skills courses for government communicators.

Outside of government has also conducted analytical work with the think-tanks Demos and the Centre for Analysis of Social Media.  He holds a PhD in social science from UCL, where he also taught interdisciplinary research skills and was nominated for an ‘Outstanding Teaching’ award by his students.  He is a Fellow of Demos, the Higher Education Academy, the Royal Academy of Engineering, and an Honorary Research Associate of University College London.

Oliver has a first-class BA in History and Philosophy and an MSc in Sociology of Science from Cambridge University, he is also a talented stand-up comedian.

Robert Taylor

comskills teamRobert is one of the UK’s most experienced and successful media and engagement trainers. For nearly 20 years, he has trained statesmen and stateswomen, politicians, chief executives and chairmen, directors and managers. He has trained throughout the world.

Robert’s consultancy, Robert Taylor Communications, clients have included the entire executive management teams of the Olympic Delivery Authority for London 2012, senior executives at BT, British Airways, Accenture, FedEx, SAP, Orange, Oracle and SITA (the air transport company), and a huge range of public-sector bodies and charities.

Robert has a BA in Modern History from Oxford University. In higher education, he has run media and messaging courses for a number of universities, including Imperial College London, the London School of Economics and Exeter University.

He has been the lead media trainer of the Chartered Institute of Public Relations since 2008 and is now also the lead media trainer for the Public Relations Consultants Association (PRCA).

Robert is the author of the book Media Interview Techniques – A Complete Guide To Media Training

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The Team